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john1192 
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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 Topic: Lynx Mixer corrupted settings
Posted: June/26/2012 at 8:42am |
hi paul and mike,
i am having a similar issue that i had a few months back. PT10 (not HD) loses connection with Lynx and sound stops ... to resolve you have to toggle the sample rate in the lynx mixer / receive the sample rate does not match session error at this point ... restarting is the best way to get it stable again
and the channel 16 pegged is happening again as well ... only way to resolve that is to restore defaults to the lynx mixer ... you get the sample rate does not match when doing this too ...
so, in other words, i cannot use my settings on the lynx mixer as it will corrupt eventually ... a day or two at best ...
OSX 10.6.8 PT 10.2
thank you .. Lynx info below
john
Lynx Mixer Version: 1.0 Build 52a Build Date: Nov 15 2011
Lynx AES16e-SRC Serial Number: 2902102190 Rev: B Firmware Version: 12.3 Date: Sep 12, 2011 Aurora 16 Serial Number: 2629050136 Rev: B Aurora 16 Firmware Rev: 25
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Mike N
Admin Group
Sales & Support Coordinator
Joined: November/13/2008
Location: Costa Mesa, CA
Points: 1565
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Posted: June/26/2012 at 12:31pm |
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Hi John,
No audio and a solid LED on Ch 16 sure sounds like the unit keeps getting into test mode.
Do you have meters in the Outputs screen of the Lynx Mixer?
Do you use the Aurora Remote Control? What is the LSLOT OUT field showing as its selection when this happens?
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Michael Nicoletti
Lynx Studio Technology
Sales & Support Coordinator
714-545-4700 Ext. 211
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: June/26/2012 at 1:29pm |
hi mike,
yes, i have meters in the Outputs screen of the Lynx Mixer (when this happens you can see it there in the Outputs screen.
Aurora Remote Control - not really, unless i need to do something in there which is close to never ... i will see if the settings change from where they are now .. Digital in 1-8 and Digital in 9-16 ... i have the LS-ADAT card in there at the moment.
i am trying to force it to happen right now while i have some time. how you ask, I loaded up an older User Scene from Load Scene file menu. now all i have to do is be creative and it should happen ... ;) I suspect there may be a Loss of Link between PT and the lynx AES card ... btw: i use the Card as master ... it has only happened in PT not Logic ...
more info if I can get this to do it ...
thank you for a the quick reply ... john
and very cool on Sun Studios using the Aurora 16's - I assume they are using the LT-HD card with their system. i still like the AES card Aurora Combo ...
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Mike N
Admin Group
Sales & Support Coordinator
Joined: November/13/2008
Location: Costa Mesa, CA
Points: 1565
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Posted: June/26/2012 at 1:38pm |
Hi John, What is shown for the LSLOT OUT in the ARC (Aurora Remote Control)? If the Lynx Mixer shows outputs during the issue, then PT is still communicating with the card.... What is your clocking setup? Is the AES16e used by itself or part of an Aggregate Device in AUDIO MIDI SETUP? Does this happen on launch or in the middle of a session? Yes, we are extremely proud that Sun Studios chose Aurora!  Mike
Edited by Mike N - June/26/2012 at 1:42pm
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Michael Nicoletti
Lynx Studio Technology
Sales & Support Coordinator
714-545-4700 Ext. 211
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: June/26/2012 at 1:52pm |
Hi John,
What is shown for the LSLOT OUT in the ARC (Aurora Remote Control)? not sure what you mean here, i only show Record Sources. btw: i am not using the LSLOT card at this point.
If the Lynx Mixer shows outputs during the issue, then PT is still communicating with the card.... Yes, PT is still talking to the card
What is your clocking setup? AES card is the master, aurora is clocked from AES IN (this way the Lynx setup follows my sessions. as i work at 96 now but still get some projects at 48 for TV stuff ...
Is the AES16e used by itself or part of an Aggregate Device in AUDIO MIDI SETUP? Hate the Aggregate, I do not use it ... you cannot even throw that thing away .. LOL
Does this happen on launch or in the middle of a session? middle of session. FYI: sometimes PT locks up if just sitting there for an hour while I am on a call or doing my Nails ... ;)
these things never screw up when you are looking at them ... |
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Mike N
Admin Group
Sales & Support Coordinator
Joined: November/13/2008
Location: Costa Mesa, CA
Points: 1565
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Posted: June/26/2012 at 2:10pm |
What if you try adding AES16e (and ONLY the card) into the Pro Tools Aggregate and select that as your Playback Engine in PT? Make sure "Resample" is not checked if you see it in the Aggregate (you should not see it with one device). " FYI: sometimes PT locks up if just sitting there for an hour while I am on a call or doing my Nails ... ;)" Perhaps there is a bug related to manicures........  haha
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Michael Nicoletti
Lynx Studio Technology
Sales & Support Coordinator
714-545-4700 Ext. 211
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: June/26/2012 at 2:16pm |
What if you try adding AES16e (and ONLY the card) into the Pro Tools Aggregate and select that as your Playback Engine in PT? Make sure "Resample" is not checked if you see it in the Aggregate (you should not see it with one device).
OK, i have it switched over to Aggregate, Resample is Unchecked ... i am hoping to not have pro tools blow some White Noise up my skirt ... have had that ruin my hearing for a day with it happening while wearing Cans .. ouch !!!
it is a thing that seems to build up over time ... lets see what happens .. i have a few hours to see if this will rear it's ugly head ...
and I need to go look up a few more cliches ... |
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Mike N
Admin Group
Sales & Support Coordinator
Joined: November/13/2008
Location: Costa Mesa, CA
Points: 1565
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Posted: June/26/2012 at 2:26pm |
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If you see Resample, that tells me there is more than one Device in the Aggregate? Please make sure the Built In Sound is NOT included in the Aggregate.
I would keep cans and monitors dimmed for now......
Is the Lynx Mixer showing output level on OUTPUT 8R (channel 16)? Is the Aurora channel 16 showing Signal AND Clip LEDs or just the Clip LED?
OK let us know. Thank you for your troubleshooting. Can you also please send the serial numbers of the Aurora and AES16e to support@lynxstudio.com, referencing this thread? When did you purchase them?
Edited by Mike N - June/26/2012 at 2:28pm
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Michael Nicoletti
Lynx Studio Technology
Sales & Support Coordinator
714-545-4700 Ext. 211
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: June/26/2012 at 2:37pm |
the only thing checked in the aggregate is the AES card !!! built-in is nasssssty ...
oh yeah, things are turned down for sure ...
lynx mixer IS showing output on 16 .. I use 15/16 for my headphone feed here ...
when the issue happens I see only the Signal light from what i remember ...
i emailed the info over to you ... it is also included above in one of the posts ...
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: July/05/2012 at 8:55pm |
hi mike,
update ... it just happened again ... ch 16 output starts to build up ... the only thing i can figure is I am using to many sources for my outputs 15/16 - i have more than 10 channels playing back through my 15/16 headphone output.
is the 10 sources to any output still in effect ? i saw this in the manual ... maybe i am trying to leave to many things always available all the time ? just a thought ...
thank you
john |
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: July/10/2012 at 2:36pm |
update ... the damn thing is running perfectly ... lets see if this post will jinx it into the light ... ;)
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: July/12/2012 at 7:57am |
hi mike, well a new issue has cropped up. i normally do not have my work computer on the net but i needed to watch a video on pro tools expert blog.
pro tools open / go to safari / go to pro tools expert / play video / change to full screen and audio is gone for safari and pro tools / i close pro tools because if i do not i get the sample rate does not match hardware message / toggle the sample rate in AES lynx mixer and all is back to normal.
any ideas ...
update: as long as i use the mixer with less than 10 sources per output it seems to work fine. will there be an update to this so i can leave everything ready to go, which is between 12 and 14 sources.
thank you
john
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: July/12/2012 at 9:36am |
this is weird, never had this happen / nothing open but this safari browser ... feedback of the 1k ish variety, default mixer setup ... i toggled the sample rate and it is gone ...
Solar Flares ?
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: July/19/2012 at 1:04pm |
hi mike & paul,
OK ... it is back again ... lets see if i can write this out so you can understand ...
lynx mixer channel 16 is pegging (showing minus 53 db when no sound through it) and going far into the Red when playing hardware sampler ...
note: no audio programs are open / only the Lynx Mixer ... i was routing input 1/2 (from hardware sampler) to outputs 1/2 so i could hear it ... 1/2 are fine but i looked over and saw 16 pegging ... i turned off the other 6 or 8 channels that were feeding channel 16 / no change ... i really do not know why this does this at all ... frustrating / not life threatening but annoying ...
if i reset to default settings it will be fine ...
any ideas i can try while it is acting up ? i took a screenshot of the mixer showing no outputs to 15/16 and 16 still pegging ... is there a way to post the pic ? or maybe i can email it, if you need it ...
thank you
john |
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PaulTech
Admin Group
Joined: August/13/2004
Location: United States
Points: 4148
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Posted: July/20/2012 at 1:23pm |
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John,
Forgive the obvious but you are certain there is not a feedback loop on
channel 16? If you close your audio program does it stop?
How about if you set the Aurora TO ANALOG OUT to "Analog In" then pass
signal into Inputs 15 and 16. Is 16 distorted and 15 clean?
Its possible you have a blown OpAmp on 16, but if so the context wouldn't matter...
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: July/20/2012 at 4:10pm |
hi paul, no feedback loop / no audio program is open ... see Note in above post ...
i tried the analog in as you suggested - 15/16 are both clean ...
if i blew an opamp then why is it that when i reset to the default mixer all is good for awhile ?
i have mentioned regarding the no more than 10 sources per output that i read in your manual somewhere - can you tell me if this is still applicable ? or is there a limit of 10 sources that we can send to each output ? i cannot find any clarity on this issue ..
thank you guys
john
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john1192
Bobcat
Joined: October/14/2007
Location: United States
Points: 88
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Posted: July/21/2012 at 8:48am |
update: something is going on ... i left the computer on with just the lynx mixer running overnight / 14 sources to outs 15/16 ... when i looked at the computer this morning it had a kernal panic sometime in the night ... i started up and fired up the lynx mixer ... here is the odd part - the lynx mixer now only had 10 sources going to outs 15/16 and channel 16 was up to -48db with no sources ... what happened is beyond me ... can't make heads or tails of this ... i have reloaded the lynx drivers ...
i will test again tonight ... i will test with the Aurora turn off to see if we can isolate this to something ... might just pull the AES cables off as well ...
will we ever be able to use more than 10 sources per output pair ? may i put a request into the suggestion box for more, more , more LOL i am happy to have this mixer as pro tools / logic can not be used at buffer sizes below 512 when using virtual instruments in my situation ... either it is to much delay (latency) or the computer cannot keep up with the 32,64,128 buffers - all of these are the only ones i can see being acceptable for tracking ... Lynx Mixer Much Better than fighting the delay ... the problem is still the virtual instruments as they have to be monitored through the programs ...
standby for more info ... and thanks mike and paul again for your help ...
cheers
john
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David A Hoatson
Admin Group
Forum Administrator
Joined: October/01/2003
Location: Idaho
Points: 3754
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Posted: July/21/2012 at 9:03am |
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John,
The limitation of 10 sources per output was removed with Firmware 9 on the AES16e. Starting with Firmware 9, there are 64 sources per output (everything to everything).
You should look in the Console to see if there were any messages from the kernel driver. Search for ">>> Lynx.kext" and that will isolate all of the messages from our driver.
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Thank you,
David A. Hoatson
Lynx Studio Technology, Inc.
Co-founder, Chief Software Engineer
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Lynx Mixer corrupted settings