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Topic ClosedAES16e Firmware Build 12 now available

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David A Hoatson View Drop Down
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Direct Link To This Post Topic: AES16e Firmware Build 12 now available
    Posted: September/12/2011 at 4:16pm
Lynx Studio Technology is proud to announce the availability of Build 12 Beta firmware for the AES16e card.

Firmware Revision History

Version 1.00.12 September 12, 2011

  • Fixed PCI Express issue that occurred with some P67 and Z68 motherboards (Gigabyte & Intel).
  • Fixed volume indexing issue at 4X sample rates.
Please post your success and failure messages to this thread.  Once we have enough test information, we will post the final release version.


Edited by David A Hoatson - September/12/2011 at 4:17pm
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David A. Hoatson
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Direct Link To This Post Posted: September/17/2011 at 11:53pm
I would definitely consider my experience with the firmware a 'failure.' Please see my thread:  http://www.lynxstudio.com/forum/forum_posts.asp?TID=4080&title=urgent-aes50-and-firmware-issues
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Direct Link To This Post Posted: September/18/2011 at 8:42am
You may need to set the C-States to "Disable" in your BIOS (see this thread) before you flash the firmware.

Once you have successfully flashed the firmware, set your EEPROM jumper back to 2 (to activate the new firmware) and then you can turn your C-States back to "Enable".
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Direct Link To This Post Posted: September/18/2011 at 8:54am
The first AES16e card got TIMEOUT: WaitForCompletion Failed!, but the other updated fine.
 
I have a Gigabyte motherboard so would guess that the C-States BIOS bypass is N/A.
 
Correct?
 
Steven
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Direct Link To This Post Posted: September/18/2011 at 9:02am
I can't find details around how to "set your EEPROM jumper" in the AES16e manual. 
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Direct Link To This Post Posted: September/18/2011 at 9:51am


David, you were right about C-States. I did so and successfully updated to Build 12.

However, this did not fix the seemingly-dead AES50 interface of the cards as per my thread. I believe there is physical electronic damage to the cards from the failed update process that has killed it, unless you can think of anything else it might be.






Edited by dasbin - September/18/2011 at 10:58am
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Direct Link To This Post Posted: September/18/2011 at 10:47am
Originally posted by Steven Bell Steven Bell wrote:

I can't find details around how to "set your EEPROM jumper" in the AES16e manual. 


AFAIK it's not in the manual, but the process was fairly self-evident to me as a 'computer person.' :)

Basically, shut down, find the only jumper on the card, move it to the "1" position (first two pins rather than last two pins). Boot up, run flash utility. Shut down, move the jumper back to the "2" position. Boot up and you are on the newly-flashed firmware again.
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Direct Link To This Post Posted: September/18/2011 at 1:13pm
There is simply no way that the firmware update process can hurt the AES50 port. If you flash back to Firmware 11.1 (Email support@lynxstudio.com for instructions on how to go backward a version), do the AES50 ports start working again?
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Direct Link To This Post Posted: September/18/2011 at 1:14pm
One more thing, can you just jumper between the two boards AES50 ports and pass audio that way?
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Direct Link To This Post Posted: September/18/2011 at 1:24pm
dasbin,

I just sent you an Email detailing how to flash back to 11.1 firmware just to see if that solves the AES50 port issue for you.
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Direct Link To This Post Posted: September/18/2011 at 3:43pm





I downgraded the boards to 11 as per the instructions sent. Still no dice with the AES50 side of things.



Just tried patching the two aes50 cards together and set one for internal clock and the other to aes50 clock sync. No luck there either, the box stays red and actually claims the incoming aes50 samplerate from the other card is always twice what I actually have it set at.
Also the connection LED on both cards ports stays amber, no green light.

Edited by dasbin - September/18/2011 at 3:49pm
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Direct Link To This Post Posted: September/18/2011 at 5:06pm
Try each card directly to your Midas console with a short cable (if you can!) and see if either card is working with the AES50 port.  It is very hard to believe that both ports on both cards would fail at the same time. 
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Direct Link To This Post Posted: September/18/2011 at 5:24pm



I have actually tried that, using 6ft cables, and even removed each of the cards from the system one at a time to take the other out of the equation. Also tried patching into the redundant port of the Midas, in case some power surge took out the first two as they were connected during the update. But no luck. I agree that technically it is quite baffling. Only thing I can think of is some power spike fried them simultaneously. Perhaps upon the system's hard-lockup on flashing the second card.

Thanks so much for your help on a Sunday.

Where do I go from here? I've got the show back up and running using only LS-ADAT (sacrificed a lot of channels, but it'll have to do). After our run ends next month, should I be talking to someone for an RMA on the cards?


Edited by dasbin - September/19/2011 at 11:48am
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Direct Link To This Post Posted: September/30/2011 at 7:38pm
I have,
 
AES16e, Win 7, Dell XPS 435T/9000, Driver build 19(x?)
 
Tried to update the firmware
 
System - blue screen crash
 
Rebooted
 
Device manager doesn't recognize the card, driver installs, unable to flash the firmware
 
Out of commission
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Direct Link To This Post Posted: September/30/2011 at 7:39pm
Sorry to hear you had trouble.  Just jumper the card to EEPROM 1 (you will probably have to remove it from the slot to do this) and try flashing the firmware again.  The FWUpdate program can only update EEPROM 2, so you always have a protected version of the firmware on the card.

Once you have successfully updated to Build 12 firmware, set the jumper back to EEPROM 2 so the card will boot with the new firmware.


Edited by David A Hoatson - September/30/2011 at 7:40pm
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Direct Link To This Post Posted: October/01/2011 at 11:25pm
Thanks David! All set - both cards
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Direct Link To This Post Posted: October/02/2011 at 8:26am
Thanks for the update!  Glad it hear it worked out OK for you.
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Direct Link To This Post Posted: January/12/2012 at 9:28am
Would the problems with some Gigabyte and Intel motherboards -- the issues this firmware update was meant to address -- also come up with P55 boards? 
I ask because I have a Gigabyte P55UD3R motherboard, which always worked fine with my L22.  I run Windows XP 64 bit, by the way. I decided this week to get an AES-16e, though, and when I first put it in -- before I did the firmware update -- I was having some weird problems.
At first, while the card seemed to work, it seemed to keep one of my regular PCI slots from recognizing the PowerCore MKII card that was in it (the problem went away when I removed the AES16e).  Then, when I put the AES16e in a different PCI Express slot, the Powercore card was being recognized again, but my audio through the AES16e was pretty screwed up -- unusably warbly (not a subtle problem). 
 
 But after installing the firmware update (which took several atempts, since I get getting the Blue Screen of Death, though it finally seems to have worked), audio seemed okay through the AES-16e, and -- in all my Powercore cards were recognized (I've got three PCI MKIIs).

So, do you think this is coincidence, typical PCI slot voodoo, or might the firmware update have actually done the trick for me?
 
Thanks,
 
Alan
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